Be the key to excellent customer service in our Portuguese country! Join our team as a Spanish and Portuguese-speaking Customer Agent and create memorable customer experiences. Bem-vindo to a role where positive interactions begin with a Portuguese 'Olá!

How you’ll be hosting with heart:
- You are the interface between Limehome and the guest as the first point of contact for any inquiries along all channels.
- You have a watchful eye and open ear when it comes to feedback from the guest and can find creative solutions for problems.
- You give our guests a great Limehome experience by responding to their individual needs, providing all relevant information and leaving your personal touch when interacting with them.
- You identify pain points & potential for improvement in day to day business and proactively propose solutions.
- You stay in close contact with our Guest Relations Managers to present an optimal solution for each guest no matter the situation.

What you need to shoot for the stars:
- You have a passion for communication and attending to guests' needs.
- You communicate fluently in Spain, Portuguese and English, other languages are a plus.
- You have a passion for customer service and stay calm even in stressful situations.
- You fully support the concept and vision of Limehome and work zealously to achieve our goals.
- You don't mind working during the weekend or at night.
- Previous experiences in the hotel industry, a call centre or a start-up environment is a plus.

We are designed to stay because:
Competitive Salary: Flexible monetary benefits (Payflow) + a competitive salary that helps you enjoy life in Spain.
Remote/Hybrid Office Model: We offer a flexible and empowering work environment - work from our office in Madrid or from home.
Limitless learning: We offer you the possibility to choose an external development format that will help you in reaching your full potential without any limits in budget.
Workation: You have the chance to work twice per year for a duration of up to 4 weeks from a different country in the European Union.
Sabbatical: After your 1,5 years anniversary with Limehome we offer the possibility for a 3-month sabbatical.

Everything for our limehomies: With a focus on your physical wellbeing (Urban Sports Club), to your mental wellbeing (Nilo. health), or even staycations in one of our beautiful Limehomes, and many more suite benefits. Join us and find out!

Requisitos

Titulación mínima

Formación Profesional Grado Superior / Medio

Experiencia

1 año

Reportar oferta

Sobre la empresa

Limehome

Madrid, España

Cadena hotelera

Limehome is a digital hotel concept. Our mission is to design a convenient and comfortable experience for our guests with a digital-first approach. Through our Tech DNA and fully digital-enabled guest journey, we want to be the 1st choice in travel for everyone, everywhere. We offer high-quality and comfortable suites in more than 220 locations in 10 European countries.

Preguntas frecuentes

¿Cuántas ofertas de empleo hay abiertas para Agente de Atención al Cliente en Madrid?

Actualmente en Turijobs hay 1 vacantes abiertas para Agente de Atención al Cliente en Madrid.

¿Es necesario hablar inglés para un trabajo de Agente de Atención al Cliente en Madrid?

Hablar inglés es una ventaja para un trabajo de Agente de Atención al Cliente en Madrid, pero su necesidad dependerá de la empresa. Es recomendable revisar cada oferta para confirmarlo.

¿Qué puestos similares a Agente de Atención al Cliente puedo encontrar en Madrid?

En Turijobs encontrarás también otros empleos relacionados con el perfil de Agente de Atención al Cliente en Madrid. Te recomendamos opciones como: .

¿Cuánto se cobra en un empleo de Agente de Atención al Cliente en Madrid?

El salario medio para un Agente de Atención al Cliente en Madrid suele rondar los 0€. Los salarios de Agente de Atención al Cliente en Madrid oscilan entre 0€ y 0€ al año. Este puede variar en función de la experiencia, formación, conocimientos, así como otras habilidades valorables y necesarias para el puesto.

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Top Región
Trabajo Madrid

Top Área
Trabajo Atención al cliente (Madrid)